Often a nervous pleasure – will the client like the piece?
Will it fit, are the colours as expected?
These troubling uncertainties and more are almost always dispatched within a few minutes of arriving and unveiling. In fact, so far I can’t remember a client not being happy with the end result.
Good luck? Good clients?
Maybe, but we do try to tilt the table in our favour too – we always show the client the design in person on paper before proceeding and we always invite the client to choose the glass colours with us.
Yes, it certainly took some time to create our samples kit but it’s been an investment, no question.
And I should confess we have made a piece or two that had to be ‘adjusted’ to correctly fit the aperture. That’s how we learn though, isn’t it?
Making mistakes is not a failure – not learning from them is; these days we make accurate real-world templates and laugh in the face of mere measurements!
So we’ve delivered some commissions this year – a couple of sizeable ones and plenty of smaller ones. And the reception has been positive in each case. In fact, in many cases fullsomely positive. I often find this is the case when the commission is especially personal, like the two window panels pictured above.
These incorporated several design themes portraying places and times and important objects in the clients’ lives and the date of their wedding anniversary too – cleverly melded together in a pair of designs by Jenny with etched details and judicious choice of glass.
Right now we’ve got a nice project on the drawing board (literally) and in due course when the client has approved the design and we’ve created the four individual panels involved and figured out how to mount them in the couple’s garden, we’ll go through that nervous anticipation experience again. The first unveiling of 2014 probably, with hopefully many more.
Happy new year when it arrives,
Mike (and Jenny)
P.S. You can see more of our recent commisions on this page of our website: